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STATE OF THE INDUSTRY AND SETTING THE COURSE

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Part 2 of a series, taped at the NIADA Convention in Las Vegas.
NABD founder, Ken Shilson, joins Keith Whann for an overview of
buy-here, pay-here dealerships; and BHPH dealership owner, Chris
Martin, shares experiences.
Running time: 45 minutes
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KEEPING UP WITH THE COMPETITION

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This session will help you analyze who your competitors
really are and present strategies that promise to overcome and out-do.
Presented by Joe Lescota, Northwood University.
This is a two part series, taped at the NIADA annual
convention in Las Vegas.
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PART 2 |
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THE BEST RETAIL OPERATION

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What does the best automotive dealer operation look
like? Where does it find the right inventory? What marketing
strategies give successful results? What dealer management systems
work best? 'Have more questions? The answers are here!
This three-part panel series is moderated by Joe
Lescota, Chairman of the Automotive Marketing Department of Northwood
University. Panelists include: Mickey Dorsey, Friendly Auto Group,
Cleveland, TN; John Caudell, Pre-Owned Motor Cars Ltd, Kailua-Kona,
HI; Eric Nelson, Nelson Automotive, Mount Prospect, IL; Amanda Savage,
Manheim OVE.com. Taped at
the NIADA annual convention in Las Vegas.
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PART 2
PART 3 |
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FUTURE OUTLOOK FOR ALTERNATIVE FUEL VEHICLES (AFV)

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Alternative fuel vehicles are in the spotlight these
days, due to rising gas prices and fuel economy standards rising to 40
MPG for cars by the 2016 model year. Mark Vann. General Motors Fuel
Cell Program Manager, brings us up to date with advantages and
disadvantages of today's - and tomorrow's - alternative fuel
technologies.
Taped at
the AFLA annual conference in San Diego, California.
Running time: 50 minutes
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STEVEN RATTNER - THE FORMER "CAR CZAR" ON SAVING THE US AUTO INDUSTRY

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Steven Rattner, the man brought in by the president to
save the auto industry, discusses the Chapter 11 bankruptcy of GM and
Chrysler, and will speak on the themes of his book “Overhaul: An
Insider’s Account of the Obama Administration’s Emergency Rescue of
the Auto Industry”. Rattner is a former chief economic correspondent
for The New York Times who earned a place among the top tier of Wall
Street’s most informed investment bankers and corporate experts.
Rattner’s expertise includes how management matters to the longevity
and success of any business structure—including the government.
Taped at
the AFLA annual conference in San Diego, California.
Running time: 40 minutes
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STATE OF THE INDUSTRY AND SETTING THE COURSE

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Part 1 of a series, taped at the NIADA Convention in Las Vegas.
Join NIADA General Counsel Keith Whann and Sante Esposito of Federal
Advocates, Inc. Washington, DC for updates regarding the economy and
reflections of past year. Includes legislative updates of NIADA
representation in Washington and at other federal agency hearings,
including Detroit Roundtables.
Running time: 90 minutes
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DISTRACTED DRIVING - A RAPIDLY GROWING EPIDEMIC ON
OUR NATION'S ROADWAYS

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This presentation covers the history
and rapid adoption of mobile communications technology and its impact
on traffic safety, the science of driver distraction, and how mobile
device use while driving degrades driver performance.
Presented by David Teater, National
Safety Council
Running time: 54 minutes
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PEER TO PEER FILE SHARING

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If your dealership uses a network to tie various
computers together, this video provides valuable information. A
representative with the Bureau of Consumer Protection explains how to
protect sensitive information.
Running time: 4 minutes
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PROTECTING PERSONAL INFORMATION: A GUIDE FOR BUSINESS

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A sound data security system is vital to all
businesses. A U.S. Federal Trade Commission briefly describes five key
principles that will help maintain the integrity of your data.
Running time: 1 minute
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COMPETING IN A CHAOTIC ECONOMY

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Never before have businesses felt such excruciating
pressure to compete. Watch this session for tips on what's next for
the economy and what your business can do to survive and thrive.
Presented by Todd Buchholz, a former director of economic policy at
the White House, a managing director of the $15 billion Tiger hedge
fund, and an award-winning economics teacher at Harvard. Buchholz
targets his entertaining remarks to the cutting edge of economics,
finance, and business strategy. He has advised President Bush, and is
a frequent commentator on ABC News, PBS, and CBS, and recently hosted
his own special on CNBC.
Running time: 52 minutes
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MORE THAN AN INTERNET CONVERSATION - PART 1

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The Internet increasingly continues to define how
automobiles are bought and sold everywhere. AutoTrader.com's
Chip Perry joins NIADA General Counsel, Keith Whann, for MORE than an
Internet conversation to explore how car shoppers are using the
Internet today to buy their cars. This is Part 1 of a series, taped at
the NIADA Convention in Las Vegas.
Running time: 38 minutes
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MORE THAN AN INTERNET CONVERSATION - PART 2

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Part 2 of a series, taped at the NIADA Convention in Las Vegas. AutoTrader.com's
Chip Perry joins NIADA General Counsel, Keith Whann, for MORE than an
Internet conversation, on embracing technology to become a
high-performing dealer.
Running time: 30 minutes
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SOCIAL MEDIA AND THE INTERNET

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Social media is perhaps the biggest game-changer in the
business world since the World Wide Web itself. Learn how this new
marketing platform is impacting your dealership right now. Whether you
take advantage of it (and you can!) is up to you. Presented by Keith
Whann, NIADA General Counsel.
Running time: 24 minutes
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2011 NIADA LEADERSHIP AWARDS

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The annual National Leadership Awards banquet from the NIADA Convention, recognizing outstanding contributors and achievers
in our industry. From Caesars Palace in Las Vegas. Hosted by Michael
York.
Running time: 72 minutes
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2011 NIADA NATIONAL QUALITY DEALER OF THE YEAR AWARDS FROM LAS
VEGAS

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Who is 2011's NATIONAL QUALITY DEALER OF THE YEAR?
Find out by watching the 65th Annual NQD Awards ceremony from Caesars
Palace, Las Vegas. Hosted by Michael York.
Running time: 2 hours
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FORECAST OF RESIDUAL VALUES 2011 - 2012

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An expert panel provides predictions of the key trends
in the wholesale resale market.
Panelists: Rene Abdalah, RVI Group; Jonathan Banks,
NADA Used Car Guide; Ricky Beggs, Black Book; Eric Ibara, Kelley Blue
Book; Eric Lyman, ALG. Moderated by Charlie Vogelheim, IntelliChoice. From the
Conference of Automotive Remarketing.
Running time: 60 minutes
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INDUSTRY TRENDS AFFECTING REMARKETING NOW AND IN LATER YEARS

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In what ways will today's auto industry headlines
impact remarketers now and down the road? Charlie Vogelheim,
IntelliChoice, shares his viewpoints. Keynote from the 2011 C.A.R./International
Automotive Remarketers Alliance in Las Vegas.
Running time: 48 minutes
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ADJUSTING DEALERSHIP OPERATIONS: DEALING WITH HIGH WHOLESALE PRICES

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With today's higher auction wholesale prices, dealers
nationwide have had to make major operations adjustments. How has this
affected their buying and selling decisions? here, independent dealers
share their experiences in adapting to our new economic climate.
Panelists: Don Fincher, Fincher Motor Company; Chris
Martin, E-Z Auto; Anthony Underwood, Anthony Underwood Automotive; and
Stephen Wade, NADA. Moderated by Michael Linn, NIADA. From the
Conference of Automotive Remarketing.
Running time: 42 minutes
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KEY ISSUES FACING FACTORY CONSIGNORS
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Factory consignors discuss upcoming challenges for
2011 and share how they support the brands they represent. Remarketing
service providers will learn what they need to know to better support
factory consignors. Featuring Jennifer Costabile, General Motors;
Robert Fecher, Mazda North American Operations; John Manchin, Subaru
of America, Inc.; Linda Silverstein, Ford Motor Company; and Robert
Wagner, Hyundai Motor Finance Corporation. Moderated by Dave Sutton,
CARFAX.
From the Conference of Automotive Remarketing in Las
Vegas.
Running time: 44 minutes
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REMARKETING - PAST, PRESENT, AND FUTURE

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Listen to this industry pioneer as he walks you
through the history of automotive remarketing. D. Michael Hockett,
Auction Broadcasting Company and Dealer Services, also discusses current
and future trends. From the Conference of Automotive Remarketing in Las
Vegas.
Running time: 34 minutes
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ONLINE ADVERTISING IN THE INTERNET AGE: OPTIMISING YOUR ONLINE
PRESENCE WITH SEO, SOCIAL NETWORKING, AND THE LATEST TECHNOLOGIES

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Automotive Internet marketing specialist, Michael D.
Jackson, CEO, AutoSearch Technologies, shares strategies you can use
right now to boost your dealership's online clout.
Running time: 50 minutes
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IS YOUR FLEET EXPOSED? LEGAL IMPLICATIONS THAT AFFECT YOUR FLEET
POLICIES
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An examination of legal implications that affect
your fleet policies. Presented by Richard D. Alaniz, Senior partner at
Alaniz and Schraeder, a national labor and employment law firm based
in Houston, TX.
Taped at the Automotive Fleet and Leasing Association's
Annual Conference.
Running time: 40 minutes
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ONLINE ADVERTISING IN THE INTERNET AGE: INTRODUCTORY STEPS TO
LAUNCHING YOUR ONLINE PRESENCE

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Automotive Internet marketing specialist, Michael D.
Jackson, CEO, AutoSearch Technologies, shares strategies you can use
right now to boost your dealership's online clout.
Running time: 35 minutes
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HOW HIGH CAN YOU BOUNCE?? CAPTURE THE POSSIBILITIES OF CHANGE

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Best-selling author and inspirational speaker Roger
Crawford has helped more than 3,000 organizations break through
self-imposed limitations and reach levels of achievement previously
thought to be impossible. Taped at the Automotive Fleet & Leasing
Association's Annual Conference.
Running time: 55 minutes
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A LOOK AT THE GLOBAL FLEET MARKET

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A panel of global fleet experts presents an overview
of fleet best practices from regions around the world. Global concerns
related to financial regulations, political and economic outlooks, and
environmental impact are addressed. From the Automotive Fleet and
Leasing Association's Annual Conference.
Running time: 50 minutes
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"GET RED FLAGS READY"

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Dealerships must comply with the “Red Flags Rule” by
December 31, 2010. Listen and watch as one of the U.S. Federal Trade
Commission’s attorneys explains exactly what you need to do and cites
additional resources on the FTC’s website - www.ftc.gov.
Running time: 8 minutes
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EXTENDING VEHICLE REPLACEMENT CYCLES AND HOW IT CAN IMPACT YOUR FLEET
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What are the implications of extending your fleet's
vehicle replacement cycle, and what is the best way to handle it? This
panel discussion will help you determine the the pros and cons of
extending your vehicle replacement as well as best practices.
Taped at the Automotive Fleet and Leasing Association's
Annual Conference.
Running time: 50 minutes
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THE CURRENT STATE OF THE AUTO INDUSTRY

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John McElroy is the host of the long-running "Autoline
Detroit" television program, covering all aspects of the automotive
industry. In this presentation, McElroy provides a thorough and
insightful review of where we've been, where we now are, and where our
industry is headed. Taped at the Automotive Fleet & Leasing
Association's Annual conference.
Running time: 50 minutes
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OTTO'S BIRTHDAY!

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Otto T. Ferret has turned four.
OVE.com’s loveable spokes-ferret has been a big part of the success
they’ve experienced over the last several years, so the employees of
Manheim and OVE.com showed their appreciation in a really big way.
Take a look and see what Otto did on his birthday.
Running time: 2 minutes
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AuctionACCESS & CURBSTONING PREVENTION

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What's this?? It's none other than the AuctionACCESS
Card discussing Curbstoning Prevention & more at the NIADA Conventiion.
Running time: 3 minutes
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CARFAX BEST PRACTICES

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Jay Luna, CARFAX Process Improvement Manager, provides
details on how dealers can use CARFAX vehicle history reports to sell
more cars.
Running time: 70 minutes
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NEW GAME IN TOWN

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If you're interested in the latest industry trends,
this session is for you. Join Al Lentsch, Northland Auto Enterprises,
and Joe Zawatski, North Coast Auto Sales, for this examination of the
new "RENT TO OWN" approach to auto dealership profits. Introduction by
Sandra Moss. From the 2010 NIADA Convention in
Las Vegas.
Running time: 60 minutes
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LETTING THE WEB WORK FOR YOU

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A properly designed web site means more visibility
and more hits with less work and less expense on your part. Auto
Search Technology's Michael D. Jackson shares valuable information for
achieving online success. From the 2010 NIADA Convention in
Las Vegas.
Running time: 50 minutes
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INNOVATIVE MARKETING

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Is your marketing plan like playing a game of
roulette? If your marketing approach does not result in more traffic,
sales, or profits, it's time to change your game! This session will
inform and inspire you to review your dealership and market to chart new
effective strategies. Presented by Jimmy Vee & Travis Miller,
Gravitational Marketing.
Running time: 80 minutes
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SOCIAL MEDIA AND NETWORKING

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These days you need more than just a "www" online
presence. NIADA's General Counsel, Keith Whann, addresses the
increasing value of using online social media to drive customers to
your dealership. Joining this panel discussion: Philip Zelinger, Ad
Agency Online; Jody Devere, AskPatty.com; Ken Gibson, Gibson Internet
Marketing and Consulting; and Don Walker, Walker Investments.
Taped at the NIADA National Convention
in Caesars Palace, Las Vegas.
Running time: 80 minutes
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GEARING UP FOR EFFICIENT INVENTORY MANAGEMENT

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Is your inventory a "crap shoot?" A perfect inventory
is not about luck. It's about knowing how to use YOUR numbers to stock
your lot. This panel presentation was presented at the NIADA National
Convention in Las Vegas. Panelists include: Michael Darrow and Laurie
Kann, Certified Master Dealers; Bob Tarr, SmartAuction, and Tim Zierden,
Adesa. Moderated by Joe Lescota, Northwood University.
Running time: 70 minutes
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CAR FOX IN LAS
VEGAS

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Due to popular demand, we've given the Car Fox his own
segment! Watch what happens when NIADA's Mike Linn gives Car Fox his
first tour of "the strip."
This presentation appeared in the opening of NIADA's
2010 National Quality Dealer Awards program from Caesars Palace. Car
Fox is featured courtesy of CarFax.
Running time: 8 minutes
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THE INTERNET: YOUR VIRTUAL SHOWROOM

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The Internet makes it possible for you to enhance and
expand your "real" showroom into something much-much more. Learn how to
engage more prospects, stimulate your walk-in traffic and take your
dealership to the next level. This panel, from the NIADA Convention,
features Michael Page, Cars.com; Howard Polirer, AutoTrader.com; Amanda
Savage; Manheim Online Solutions; and Keith Whann, NIADA General
Counsel.
Running time: 90 minutes
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2010 NIADA CONVENTION GENERAL SESSION KEYNOTE

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Jack Simmons, Dealer Training Manager for Cars.com,
provides the Keynote Welcome Address for the 2010 NIADA Convention in
Las Vegas.
Running time: 30 minutes
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