1-800-682-3837

NEW - INVENTORY IMPACTS ALL YOU DO

Considering making changes at your dealership? This discussion will demonstrate how an accurate analysis of your inventory will help you answer vital questions that affect your dealership's bottom line. moderated by Joe Lescota, Automotive Department Chair, Northwood University.

Running time: 40 minutes

NEW - HOW TO MARKET YOURSELF TO A LENDER

Have you ever thought, "I seem to be doing all the right things" at my dealership, but I just can't get a lender to work with me?" This is a must-see session on methods you can use to get lenders to sit up and take notice of your business. Presented by Joe Keadle, New South federal Savings Bank.

Running time: 50 Minutes

NEW - "The Red Flags Rules: Dealership Compliance Made Easy!" - PART 1 and PART 2

Join fellow dealers and industry professionals in attendance at this important and timely seminar on the FTC's new Red Flags Rules. Presented by Keith Whann, NIADA general Counsel.

Recorded October 2008 at the Columbus Fair Auto Auction, in Columbus Ohio.

Running time: 1 hour - each part

EXPOSING THE MYTHS OF USED CAR INTERNET SALES

Ever wonder if you are the only one confused when it comes to effective Internet marketing? Join industry leaders, Chip Perry of AutoTrader.com, and Northwood University's Joe Lescota, as they expose the myths and provide comprehensive information on maximizing your Internet sales opportunities.

Running time: 2 hours

CAPITAL MARKETS PERSPECTIVE

John Nagy, Stephens Inc. Managing Director, shares his insights into managing your dealership's capital and financing strategies in today's markets. Taped at NABD 2008.

Running time: 40 Minutes

RETAIL MARKET ANALYSIS, AND HOW IT AFFECTS YOU

Learn how understanding your market can have a positive impact on your business. Northwood University's Joe Lescota explains how you can best use market analysis reports, such as the NIADA Used Car Industry Report, to guide the management of your dealership - for now and in the future.

Running time: 45 minutes

THOSE WHO FAIL TO PLAN... PLAN TO FAIL

Imagine planning a trip with no idea of where you are going, or even when you're going. You'd not know what to bring along, and you'd be clueless as you where you'll end up! You'll likely end up, according to DJ Harrington, in the town of "Woulda Shoulda Coulda." Join DJ in this session on planning a successful trip to the town of "Success."

Running time: 1 hour

ACQUIRING THE RIGHT INVENTORY

In this session, a panel of outstanding dealer operators share their secrets about vehicle acquisition and reconditioning practices. you'll learn what works best, and what doesn't. Moderated by Ken Shilson, CPA, and founder of the National Alliance of Buy Here, Pay Here Dealers (NABD).

Running time: 1 hour

THE POWER OF MOTIVATIONAL MANAGEMENT

Are your employees lacking the motivation it takes to perform at their best? Join the always-entertaining D.J. Harrington for this workshop filled with tips for energizing your workforce. Learn management techniques that will improve attitudes, confidence and overall performance.

Running time: 01:18:36

ACQUIRING INVENTORY ELECTRONICALLY - BEST PRACTICES FOR INDEPENDENT AUTO DEALERS

Industry experts present reviews of current electronic and Internet tools available to independent dealers, allowing them to identify, purchase, and sell vehicles quicker and for greater profit. Presentations include website and electronic service reviews, access detail for new dealer services, and handouts. Moderated by Peter Lukasiak, Aardvark Auto Resource Group.

Running time: 01:23:40

VEHICLE REMARKETING: AUCTIONS & THE INDEPENDENT DEALER (PANEL)

Featuring Tony Moorby, partner, Flying Lions Dealer Services as moderator. Panel participants include Mike McKinney with Manheim Auctions, Don Elliott with ADESA Auctions, Mark Hammonds with Auction Broadcasting Company, Bob Sullivan with ServNet Auctions and Tim Swift representing the Independent Auctions. These industry-savvy specialists will bring you up to speed on new issues, challenges, technologies, and ways to get the best out of today's auctions. AUDIO.

Running time: 2:25:37

Audio Program

HOW TO KEEP THE FAMILY RUNNING IN A FAMILY RUN BUSINESS

DJ Harrington provides vital information, in his usual light-hearted and inspiring fashion, about maintaining harmony among family members in a family-operated business. Taped at the 59th Annual NIADA Convention & Expo in Atlanta, Georgia.

Running time: 01:31:30

CERTIFIED MASTER DEALER PROGRAM - "EFFECTIVE MANAGEMENT PRACTICES"

What are some essential elements of a successful manager in the auto industry? Join NIADA CMD Instructor, Joe Lescota, for valuable information derived from the Certified Master Dealer Program.

Running time: 0:08:24

CERTIFIED MASTER DEALER PROGRAM - "BUSINESS PLANNING"

Sound business planning is never overlooked by successful dealerships. Join CMD's Joe Lescota for a fresh look at YOUR road map for success.

Running time: 0:05:05

CERTIFIED MASTER DEALER PROGRAM - "FINANCIAL MANAGEMENT"

Selling more vehicles does not always equate to more profit in our business. Proper financial management is essential for you to achieve your sales and profit objectives. Join our instructor, Joe Lescota, for valuable tips derived from the NIADA CMD Program.

Running time: 07:57

CERTIFIED MASTER DEALER PROGRAM - "HUMAN RESOURCES"

Believe it... Human Resources represent your most valuable business assets. Joe Lescota, CMD Instructor, provides guidance for managing this critical aspect of your business.

Running time: 00:08:13

REVIEW OF THE FORMS USED IN A MOTOR VEHICLE SALE

Presented by Keith Whann, NIADA's general counsel. The program further examines the steps to a motor vehicle sale,  taking you through each of the forms used in a typical motor vehicle transaction. Is your dealership's paperwork up-to-date and in order? Watch now to find out!

Running time: 20:36

LEGAL AND REGULATORY ISSUES FACING DEALERS TODAY

Archived from an earlier LIVE program from the Hyatt on Capitol Square in Columbus, Ohio.

Re-broadcast from an earlier Live NIADA.TV program, featuring Keith Whann, NIADA General Counsel. An open forum - answering the biggest legal questions facing auto dealers today. Presented in front of studio audience of dealers and NIADA.TV viewers across the country. Hosted by Michael York.

Running time: 1:55:22

HOW TO SELL A CAR AND KEEP IT SOLD:

Part 1 - Noncompliant Paperwork: the greatest area of legal exposure in a dealership

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of what you need to know about dealership forms and paperwork, including what can go wrong. You'll learn what will "save you" and what can "sink you." The program series includes examination of the new Patriot Act, the Gramm-Leach-Bliley Privacy Act, and the new Safeguards Rule that requires every dealer to develop, implement and maintain a written security plan to protect customer information.

Running time: 1:06:37

HOW TO SELL A CAR AND KEEP IT SOLD:

 PART 2 - Commencing the Customer Relationship

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of the entire car deal process. You'll learn what will "save you" and what can "sink you." The program series includes examination of the new Patriot Act, the Gramm-Leach-Bliley Privacy Act, and the new Safeguards Rule that requires every dealer to develop, implement and maintain a written security plan to protect customer information.

Running time: 52:47

HOW TO SELL A CAR AND KEEP IT SOLD:

 PART 3 - The Customer's Test Drive

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of the entire car deal process. You'll learn what will "save you" and what can "sink you."

Running time: 0:26:39

HOW TO SELL A CAR AND KEEP IT SOLD:

Part 4 - Privacy: The Patriot Act and Your Dealership

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of what you need to know about dealership forms and paperwork, including what can go wrong. You'll learn what will "save you" and what can "sink you." The program series includes examination of the new Patriot Act, the Gramm-Leach-Bliley Privacy Act, and the new Safeguards Rule that requires every dealer to develop, implement and maintain a written security plan to protect customer information.

Running time: 0:31:29

HOW TO SELL A CAR AND KEEP IT SOLD:

Part 5 - The FTC Used Car Sticker & Related Warranty Issues

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of what you need to know about dealership forms and paperwork, including what can go wrong. You'll learn what will "save you" and what can "sink you." The program series includes examination of the new Patriot Act, the Gramm-Leach-Bliley Privacy Act, and the new Safeguards Rule that requires every dealer to develop, implement and maintain a written security plan to protect customer information.

Running time: 0:29:12

HOW TO SELL A CAR AND KEEP IT SOLD:

 PART 6 - Selling the Vehicle

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of the entire car deal process. You'll learn what will "save you" and what can "sink you." The program series includes examination of the new Patriot Act, the Gramm-Leach-Bliley Privacy Act, and the new Safeguards Rule that requires every dealer to develop, implement and maintain a written security plan to protect customer information.

Running time: 0:33:57

HOW TO SELL A CAR AND KEEP IT SOLD:

 PART 7 - Financing the Transaction & Delivering the Vehicle

This multi-part series, presented by Keith Whann, NIADA General Counsel, provides a detailed analysis of the entire car deal process. You'll learn what will "save you" and what can "sink you."

Running time: 0:36:57

HOW TO BEST SERVE THE HISPANIC CUSTOMER - PANEL

 

Presented in cooperation with NCM Associates and G20, Inc.  This expert panel reviews Hispanic trends in the automotive industry; including where this market is going, how it's affecting your dealership, compliance and training issues, and more.

Running time: 1:37:16