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TRACKING SALES ACTIVITIES

Maximizing your dealership's advertising and sales efforts requires that you make the effort to log your activities. Only then can you KNOW what IS working versus what's not working for you.

Running time: 10 minutes

BUSINESS DEVELOPMENT "CULTURE"

This is not your typical "BDC." Jay suggests that your entire dealership can be aimed toward developing customer loyalty and more business. Here's how to create a Business Development Culture in your own operation.

Running time: 9.5 minutes

THE VALUE OF THE F&I DEPARTMENT IN YOUR DEALERSHIP

If your F&I Department is truly "running on all cylinders" then your dealership will make more money, satisfy your customers better, and will meet today's critical compliance requirements.

Running time: 15 minutes

EFFECTIVE PROCEDURES IN YOUR DEALERSHIP

Jay says you should not assume that your people already know how to act in the myriad of situations they'll face in a typical day on the lot. Effective written procedures direct your personnel as to exactly what they should be doing in given situations.

Running time: 7 minutes

EFFECTIVE POLICIES IN YOUR DEALERSHIP

Instituting effective policies is not only important in human relations. If you want to be consistently successful, you need clearly spelled-out, and enforced, policies for every aspect of your dealership.

Running time: 5 minutes

THE PROPER ATTITUDE IN YOUR DEALERSHIP

Jay says that proper attitude is an often overlooked, but always critical element of success! Here he shares simple tips to improving the attitudes of yourself and those around you.

Running time: 5 minutes

THE POWER OF ETHICS IN YOUR DEALERSHIP

Ethical considerations should be applied to all aspects of running your dealership, from management to sales, to finance, to service and more. The power of ethical standards becomes increasingly important to success in challenging times.

GROWING YOUR PORTFOLIO WITH THE RIGHT CUSTOMERS

Jay provides timely advise for understanding how your business can, and must, adapt to today's customers to assure continuing success.

Taped at the Annual NABD Conference in Las Vegas.

Running time: 00:48:17

HOW TO HANDLE YOUR UPS

Learn key strategies from Jay on how to convert leads you have already generated into appointments, and ultimately to a sale. You come away with awareness of common obstacles and traps that get in the way of maximizing returns on your marketing and advertising dollars.

Running time: 01:53:24

SELL MORE, HAVE MORE FUN, AND MAKE MORE MONEY

 

Jay Rose not only inspires you as to how to improve your business and enjoy doing it. He tells you HOW in detail! Rose brings over 20 years of experience in the automotive industry, and has held positions in Sales, Parts, Finance, and Sales Management.

Taped at the Georgia Independent Automobile Dealers Association's annual convention.

Running time: 02:00:00