These archived programs are brought to you by CARS.COM. Cars.com levels the playing field, giving your listings equal opportunity for exposure. Our dedicated team of independent dealer specialists understands the unique business challenges you face, and provides tips and techniques on how to compete in your market. One more reason confidence comes standard with Cars.com. For more information, call 800.298.1460, email sales@cars.com or visit dealers.cars.com/info.

Presented by Ralph Ebersole, Director of Automotive Consulting and Training, Cars.com

Ebersole has over 30 years of auto industry experience, and has trained over 20,000 automotive salespeople.